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Registration

↓ Why I need to create an account with Steelclassic.com?

Create an account with SteelClassic.com, and you will be able to: Track Order Status, Checkout Faster, Ship to multiple address..and more.

↓ How do I create an account?

You can always register for free with us. Simply click here and enter your data. To register with last name, first name, email address.

 

My Account

↓ How can I make changes to my data e.g. billing address?

Login to your account. Here you see all the information stored and can update them anytime. Go to "Account Information" to change your personnel information. Go to "Address Book" to change your billing or shipping addresses.

↓ What should I do if I forget my password / login?

Go to the login page and click "Forgot your password?". Enter your email and we will send you a new password.

 

Shop

↓ Can I order for free catalog or leather sample?

Sure! We would be happy to provide you the Steelclassic Catalog and leather sample, so that you can see the best materials for our products. Please just fill in the catalog form and we send it your home asap.

↓ Are the "originals" available from SteelClassic.com?

Our products are accurate reproductions of pieces of furniture created in the 1920s and 1930s. They are thus not originals from the Bauhaus workshops of those times (manufactured personally by Bauhaus designers). Such pieces are extremely rare these days and are largely in the possession of museums or private collectors. By faithfully reproducing the form and materials of the originals we enable our delighted customers to enjoy their designers' creativity at affordable prices. Most of the pieces are still manufactured largely by hand by small Italian firms.

↓ How can I tell the copy from the original?

Of course there are differences between our pieces and the originals. What you receive from us is new furniture, and most of the originals have been used for many decades. From the design point of view, however, no relevant deviations from the originals can be detected.

↓ What payment methods can I use?

1. Cash On Delivery: In general you will not pay for your furniture until you receive it, i.e. on delivery. Our approved delivery services are authorised to accept your payment on behalf of SteelClassic.com.
2. Paypal: Payment is easy using paypal and we offer a 3% discount when paying with Paypal. You can still pay with credit cards if you don't have a paypal account.

↓ Are my payment and all other transactions secure?

All payments by credit card are carried out via an encrypted connection – so security is first class.

 

My Order

↓ How will the furniture reach me?

For the delivery of larger pieces of furniture our authorised delivery service will contact you in advance by telephone or e-mail to arrange a date to suit you. Smaller items such as lamps or individual chairs are delivered directly by couriers. If you are not at home when they call, they will leave a message for you and try again another time.

 

Cancellation/Return

↓ How can I cancel my order?

Please send us an email to info@steelclassic.com . We will need your order number and the affected item (s) number (s) so that we cancel the order correctly.

↓ How can I return a product?

The goods supplied by Steelclassic.com may be returned within 14 days of the date of delivery without giving any reasons if you are not happy with them. Steelclassic.com customer service department must be notified within this period by e-mail to info@steelclassic.com. Goods will then be collected (in the original packaging only) from you as soon as possible. In this case, the customer has to incur all the additional transport costs. Once the goods have been checked for completeness and possible wear and tear the purchase price excluding the transport costs will be refunded to you.

↓ What should I do if I receive a wrong item?

Please send an email to info@steelclassic.com or call us by 0044 2088167763 to report the case . We take care of you as soon as possible in order to pick up the wrong item and the delivery of the actual product you ordered.